Agenticks Help Center - Support, FAQs, and Contact
Find answers to common questions about Agenticks, including AlgoAgent, futures backtests, account management, billing, and the affiliate program. Submit a support request for anything not covered in the FAQ.
Common Questions
- How do free futures backtests work?
- Free accounts get 500 Agent Credits a month. Credits pay for describing a strategy, building it, and backtesting it on Agenticks futures history, on the Fast model, with no payment method or data key. They refresh at the start of each month.
- How do I cancel my subscription?
- Manage your subscription through the billing portal in your account settings. Cancellations take effect at the end of the current billing period.
- What is included in each Agenticks plan?
- See the full plan comparison at agenticks.ca/pricing. Plans range from a free tier to Assistant and Agent, with the complete workspace available on the paid plans including AlgoAgent, Terminal, and the indicator library.
- How do I access Agenticks indicators in TradingView?
- Once your Agenticks subscription is active, visit the Indicator Library page for access instructions. Indicators are added to your TradingView account through the access process described there.
- I uploaded a PDF for AI Backtesting but got an error. What should I do?
- The PDF upload requires a text-searchable PDF. Scanned image PDFs without embedded text will not parse correctly. Try a text-layer PDF or paste the strategy text directly into the text input.
Contact Agenticks
For questions not answered in the Help Center, submit a request through the contact form at agenticks.ca/contact. For billing, account, and technical issues, include your account email and a description of the issue.